About SentriLock

SentriLock Customer Care Promise

“Continually deliver the best service experience to people and organizations requiring simple, reliable, access control management.”

About the Company

SentriLock was founded in 2003 on three key attributes that continue to guide the company’s phenomenal growth: Stability. Superior technology. Exceptional customer service.

NAR

We are majority-owned by the National Association of REALTORS® — America’s largest trade association representing 1.1 million members involved in all aspects of the residential and commercial real estate industries. NAR ownership provides an uncommon level of stability and assurance to our customers that we’re here for the long haul: our products, our services, and our support staff will be here today, tomorrow, and many years down the road. We have achieved NAR’s goal to provide viable competition – a “friendly alternative” – in the electronic lockbox market.

SentriLock is the Official Lockbox provider of the National Association of REALTORS® and is also a proud partner of the REALTOR Benefits® Program.

We completed our first beta installation in Iowa City, Iowa, in June 2004. Soon thereafter, The Charleston Trident Association of REALTORS® joined the SentriLock family. Today, more than half a million SentriLock lockboxes are used daily by 250,000 Agents from over 210 different Boards, Associations and Multiple Listing Services throughout the United States, Canada, and the Caribbean.

Certifications

In addition to superior technology and service offerings, a key differentiator offered by SentriLock is that we are directly accountable to the real estate community – and not to corporate shareholders. Our core focus is to serve the industry with high-quality, technologically innovative products that are backed by exceptional service and offered at an affordable cost.

SentriLock’s REALTOR® Lockbox NXT has the most accreditations from recognized test laboratories and has the highest level of standards compliance of any electronic lockbox product on the market today.

Federal Communications Commission (FCC) – radio emissions compliance (NXT Wireless)
Industry Canada (IC) – radio emissions compliance (NXT Wireless)
Underwriters Laboratories (UL) – Anti-theft Alarms and Devices ATJT.BP10347
RoHS – Reduction of Hazardous Substances – Lead, Cadmium, Mercury free product (NXT Wireless)

SentriLock’s Customer Care program delivers personal, award-winning, U.S. based support to organizations large and small. We were honored to be named the “#1 Lockbox Provider” in North America for three consecutive years*. SentriLock also was named a 2009 Finalist in the Best Places to Work competition held by the Cincinnati Business Courier.

At SentriLock, our pride in what we’ve accomplished is exceeded only by our excitement over what the future has in store.

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* by two independent market research studies

About SentriLock

SentriLock Customer Care Promise

About the Company

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